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Besides energy meters, do you produce other products?

Besides all types of electronic energy meters and smart energy meters, we design and produce smart metering peripherals, meter test equipment, AMI solutions, remote water meters and charging piles. In a word, we focus on energy meters and also put efforts in developing other metering products.

How do you define the quality of your product? What kind of after-sale support do you provide?

We have implemented a strict quality assurance system starting from raw material purchase to product delivery, making sure each meter goes through at least 20 test procedures. If any product defect is found, we offer replacement for free. Our after-sale support team will follow you through the whole process.

How do you prevent tampers?

We have developed over 500 types of energy meters which all tailored anti-tamper functions according to the requirements of our clients. We can customize more advanced anti-tamper functions if you need. Every year we help save millions of dollars for users worldwide.

How do I choose a suitable product and solution?

We will offer full support in product selection. According to supply quality, application scenarios and scale of deployment, we will customize a solution including smart energy meters and communication for you, to maximize your ROI. Please see our products and solutions for details.

As a utility, we are looking for more than energy meters, but a whole set of system to monitor power consumption and implement necessary control. Can you offer this for us?

Yes. Star Instrument provides integrated AMI solutions which include energy meters, communication modules, data collectors, concentrators, FEP and management software. Our AMI systems have been deployed and operating very well in many nationwide projects across the world such as Vietnam and Azerbaijan.

Why should we choose Star Instrument among all manufacturers?

We developed the first IC card energy meter in China. Not only we have 100 000 m2 factory, but also we are experienced in applications of smart energy meters and AMI solutions. Our products have been exported to over 80 countries and regions for the past 20+ years. We rank as a top-3 meter manufacturer. A total of 20 million energy meters have been deployed by Star Instrument on the planet.


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